What is Tenant Duty Counsel?

Who is involved with hearings
at LTB?
What if I need TDC services?
Where is the hearing held?
What happens if we settle my case?
What happens if it goes ahead to a
hearing?

Tenant Duty Counsel (TDC) assists tenants who have a hearing scheduled at the
Landlord and Tenant Board (LTB). TDC can:
Representation at a hearing would depend on the circumstances of your case.
If you have a hearing date, contact us for
information about the
Landlord and
Tenant Board and your legal rights and remedies.
Duty counsel can assist tenants in negotiation and mediation of a settlement or
consent order.


A Member of the LTB who has been appointed by the government of Ontario makes
decisions on applications filed by landlords or tenants and is in charge of the
hearing. S/he is called an Adjudicator. The Adjudicator's role is similar to
that of a
judge in that they hear the facts and evidence and make a final
decision at your hearing based on this information.
The Applicant and Respondent are called parties to the Application. The party
filing an application is called the Applicant. The party responding is
called the Respondent.
The parties can represent themselves or have an agent represent them. An agent
can be a lawyer, a paralegal, a friend or a relative. An agent must have written
permission to act on behalf of an applicant or respondent.
If you are a tenant and have no representation, you may wish to speak to TDC
before your hearing begins.
Often the LTB provides mediation service. The Mediator's role is to
assist tenants and landlords to resolve the matter.


Prior to the start of the hearing, Duty Counsel will put a sign up sheet on the
hearing room door so tenants who want assistance can put their names down for
help. Sometimes Duty Counsel is occupied giving advice to other tenants when the
adjudicator calls you to your hearing. If you have not had a chance to
speak to Duty Counsel when this happens, tell the adjudicator that you want
to speak to Duty Counsel before you have your hearing.


Your hearing notice will set out the location.
For
Hastings, Prince Edward and some of Lennox & Addington tenants, hearings are
held in Belleville at the Ramada Inn. Hearings are scheduled to start at
9:30 a.m. most Thursdays and Fridays. If you require assistance from
Tenant Duty Counsel, you should arrive well before 9:30 a.m.
Tenants in eastern
Lennox & Addington county usually attend LTB sittings in Kingston where a
different TDC service is offered.


TDC can help you to prepare what is often called a "proposed consent order"
which reflects the agreement you have reached with the landlord. You and/or TDC
can go before the adjudicator and read the proposed consent order to the
adjudicator. The adjudicator can then make an order that is binding on both
parties.


If you are not
able to resolve your matter, it will proceed to a hearing before the
Adjudicator.
A hearing is like a trial. The Applicant will present evidence first. The
Respondent then gets a chance to ask questions of the Applicant’s witness(es).
When the Applicant is finished presenting evidence, the Respondent will present
evidence. The Applicant gets a chance to ask the Respondent’s witness(es)
questions.
After the parties have presented all of their evidence to the Adjudicator, they
should be given an opportunity to summarize the case and any legal arguments for
the Adjudicator.
Sometimes the Adjudicator will tell you what his/her decision is, and sometimes
the decision will be ‘reserved’ (will be given later). In both cases an order
will be prepared and mailed to both parties by the LTB.
If a party disagrees with the decision there is a further process for review by
the Tribunal. You should contact our office or the Tribunal if you need more
information about this process.
