Legal Information - Tenant Rights Links

Click a link below for more information on each individual organization.  For financial help, see our Affordable Housing Links page.


Advocacy Centre for Tenants Ontario (ACTO)View newsletters and tenant tip sheets, such as: 


 •  What if my landlord wants to move in    •  How to Collect Money from Your Landlord 
 •  Illegal Eviction    •  Payment Plan Worksheet
 •  What you need to do when you are in jail    •  Rental Agreements
 •  When You Owe Rent to Your Landlord    •  Who is Your Landlord  
 •  Metering of electricity service in apartments    •  I want to move out

For information on Energy Contracts, visit our Consumer & Debt Energy Contracts links page.

Centre for Equality Rights in Accommodation - non-profit human rights organization that promotes human rights in housing. Visit CERA's "Your Rights" page to view their publications entitled "Ontario Human Rights Code, Disability and the Duty to Accommodate: A Guide for Housing Workers and Tenants" and "Human Rights in Housing Guide."


Your Legal Rights - Housing Law Resources page, and Legal Rights Guide on Rental Housing

Community Legal Education Ontario (CLEO) - publications on Landlord and Tenant Issues, and Fact Sheets:

Homeless Hub - library and information centre for homelessness information from across Canada

Informational Videos - these videos are created by Queens University and McMaster Univerity and may speak in certain areas to situations specific to Queen’s or McMaster students. They also highlight some very basic and useful information for all tenants:

Landlord and Tenant Board - provides information about the Residential Tenancies Act and resolves disputes between most residential landlords and tenants. (The Board was formerly called The Ontario Rental Housing Tribunal.)  Site offers forms and brochures (the brochures page usually has the rent increase guidelines).   (Click for office locations and where to file applications.)

Ministry of Municipal Affairs and Housing:

   Rental Housing page       •  Rent Bank program 
 •  Affordable Housing and Ending Homelessness    •  Investigation and Enforcement Unit
 •  CHPI program   

Ontario Non-Profit Housing Association

Pro Bono Ontario - they help with housing-related issues that are handled by Ontario's civil courts (not the Landlord and Tenant Board), such as trying to enforce Landlord and Tenant Board (LTB) orders or to appeal Landlord and Tenant Board decisions to Divisional Court.

Right to Housing blog at

ServiceOntario Centres - You can file Landlord and Tenant Board (LTB) applications here.  Click the link to find a location in your area. The LTB site has a complete list of ServiceOntario Centres that accept LTB applications.

  • Belleville - 199 Front Street, Century Place (1st floor).  Call toll free 1-800-267-8097.  Wheelchair accessible. Fee parking ($2) in Municipal lot next door. Accessible by public transit. 

  • Bancroft - 50 Monck Street. Call 1-800-267-8097 for information. Accessible by wheelchair through the main entrance, no public transit available, on-site parking.

  • Kingston - 1055 Princess Street, Unit 401 (across from the Kingston Centre). Bus: Accessible by Kingston public transit. Call 1-800-267-8097. Free parking.

  • Napanee - Unit 2, 7 Snow Road.  Call toll free 1-800-267-8097.  Accessible to persons with disabilities.  Free parking. (Located next to OPP detachment.)

  • Picton - 1 Pitt Street.  Call toll free 1-800-267-8097.  Accessible entrance at Pitt Street entrance. Free parking on Pitt Street and Portland Street.



Information for Tenants:


 The Law




 Tenant FAQ's




 Tenant Links




If you are a landlord, visit our page for Landlords.


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