Services for Deaf or Hard of Hearing Clients

How to access us

At our clinic we strive to meet the needs of all our clients. Deaf clients may reach us in a variety of ways:

  • Call us on TTY 613-966-8714 or toll free TTY 1-877-966-8714
  • Bell Relay Service - Call (via TTY) 711 or 1-800-267-6511
  • Email or Text Message our Intake Workers* (see note below)

Our intake staff can book appointments with Canadian Hearing Society (CHS) interpreters to meet with you and our lawyers for legal advice.  Please note an appointment with an interpreter may take up to 2 weeks.

*NOTE:  There is a possibility that our IT department may block some email addresses as spam (especially if you are using a Hotmail or other free service account). If you receive notification that your email has been rejected, or you have not had a response from us within 48 hours, please use Bell relay or TTY to contact us. Once we are given your email address we can instruct our IT department to stop blocking it for future use.

View more links of interest to the deaf.